Trail no. 3 closed! Deviation on trail no. 18/A
Info:<br> CORONAVIRUS

Info:
CORONAVIRUS

#STAYSAFE

Dear guests and friends of Merano 2000,

now more than ever, getting plenty of fresh air, exercise and sunshine is essential. And not just to unwind and forget the daily grind: They have been proven to be an excellent way to boost both our physical and our mental well-being.

To ensure that we can continue to look after ourselves throughout the upcoming summer season and enjoy the great outdoors with the highest possible level of safety, we at Merano 2000 have prepared ourselves and drawn up a clear set of safety measures.

We kindly and yet urgently ask you to please observe our rules and help prevent the spread of Coronavirus: Join in and help us keep each other safe! Let's make this summer a safe and wonderful hiking season for each and every one of us.

A heart-felt thank you from all of us!

 

All information will be continuously updated. Last update on 29.04.2022.
The current legal regulations apply. Information subject to change.

Safety measures: lifts and ticket counters

OVERVIEW:
  • Obligation to wear a FFP2 face-mask inside the Ropeway Merano 2000 and the gondolas of the Falzeben Gondola.
    Valid for children of the age of 12. Children between 6 and 11 years need to wear chirurgical masks. Children under the age of 6 will not need to wear face masks.
  • Safety distance regulations in queues and closed rooms (min. distance not guaranted on lifts).
  • Ropeway, gondola and chairlifts are disinfected regularly.
  • Windows of the gondola must stay open.
  • It will be possible to buy tickets online from start of the summer season.
  • Separated and dedicated areas at the cash desks and entrances to the ropeway and gondolas.

 

Where do I need to wear a mask covering my nose and mouth?

In the cabins of the Ropeway Merano 2000 and the Gondola Falzeben the general obligation is to wear a face-mask from 6 years to protect the respiratory tract applies.

In the cash desk area, in the queues, in the waiting areas of the lift facilities outside, the general obligation is to wear a FFP2 mask to protect the respiratory tract applies.
From the age of 12 a FFP2-masks has to be worn. Children between 6 and 11 years need to wear chirurgical masks. Children under the age of 6 will not need to wear face masks.

FFP2-masks can be bought at our cash desks.

What can I use to cover my nose and mouth? Can I buy a mask at the hiking resort?

Please wear a FFP2-face-mask covering your mouth and nose inside the Ropeway Merano 2000 and inside the gondolas of the Gondola Falzeben.
From the age of 12 a FFP2-masks has to be worn. Children between 6 and 11 years need to wear chirurgical masks. Children under the age of 6 will not need to wear face masks.

FFP2-masks can be purchased from the ticket counters at the valley stations of both the ropeway and the gondola.

Is it possible to buy tickets online?

Yes, you have the possibility to purchase a selection of tickets in advance on our online shop.

TO THE ONLINE SHOP >

Where in the hiking resort can I find disinfectant?

Disinfectant is available in all bathrooms and toilets, at the ticket counters and at the entrance to the ropeway and the gondola.

How many people will be in the ropeway and gondolas or on the chairlifts?

The number of passengers per cabin of Ropeway and Gondola Falzeben is currently reduced by law at 100%.
INFO: wearing a face-mask that completely covers both your nose and your mouth is mandatory on all lifts.

Which other safety measures are in place?

The gondolas of the gondola Falzeben must be well-ventilated during the ride: Please help us keep the windows open!
Which other safety measures are in place?
Which other safety measures are in place?

How do I safely access the ropeway or gondola lift?

To avoid crowding to the best possible extent, there will be separated and dedicated areas at the entrances to the ropeway and gondolas, i.e. the buildings and rooms that you'll pass through on your way to the lifts.

Are the lifts disinfected?

The ropeway, gondola and chairlifts are disinfected regularly and thoroughly.

In addition, air disinfection systems have been installed within the ropeway and all indoor facilities and rooms you'll pass through on your way to the ropeway. These systems sterilise:
  • the air inside the indoor waiting areas on a continuous basis
  • and the air within the ropeway after each ride.

Will I have to wait?

During rush hour (going up: 9:30-11:30; going down: 15:00-17:00), catching the ropeway might involve a little bit of waiting or queues at the ticket counters and entrance.

Where can I find out if the resort and its parking spaces are full?

Once the parking lots are full, they will be closed and all newly arriving cars turned away from the valley stations of the ropeway (Val di Nova) and the gondola lift (Falzeben). We recommend travelling to the valley stations by public transport.
Watch this space to find out if the parking lots are full >

Do I have to book my ride on the ropeway, gondola Falzeben or Alpin Bob?

No, there is no need to book your ride in advance.

What if I develop coronavirus symptoms?

If you have a fever (a temperature of 37.5° C or higher) or any symptoms of COVID-19, the disease caused by the new coronavirus, do not leave your accommodation. Do not under any circumstances attempt to catch a lift at Merano 2000.

Similarly, if you have flu-like symptoms, do NOT go to the hospital or attempt to see a doctor. Instead, stay in your room and call the coronavirus helpline of the Italian Ministry of Health at +39 1500 to find out what to do next.

Which safety measures apply in gastronomical business at Merano 2000?

The same safety regulations apply in the gastronomical business at Merano 2000 as in the bars and restaurants.

Safety measures: staff

What are the safety measures for staff who are in direct contact with passengers and customers?

All members of staff who are in direct contact with passengers and customers are required to either wear a surgical mask covering their nose and mouth or work from behind a suitable physical barrier (e.g. protective screens).

Are staff trained and kept up-to-date on all coronavirus-related safety measures?

Absolutely: All our staff are trained, instructed and kept up-to-date on the coronavirus-related safety measures according to uniform guidelines and regulations.

Do we monitor the health of our staff members?

Yes, all staff members of Funivie Merano 2000 Spa are daily controlled about their health and physical well-being is checked and monitored on a daily basis, i.e. their temperature is taken and they are screened for symptoms every day. If anyone is suspected to have contracted coronavirus, they will be tested again and isolated immediately.

What if I develop coronavirus symptoms?

If you have a fever (a temperature of 37.5° C or higher) or any symptoms of COVID-19, the disease caused by the new coronavirus, do not leave your accommodation. Do not under any circumstances go to lifts or facilities of Merano 2000.
Similarly, if you have flu-like symptoms, do NOT go to the hospital or attempt to see a doctor. Instead, stay in your room and call the coronavirus helpline of the Italian Ministry of Health at +39 1500 to find out what to do next.
Arrival
Reach your leisure time easily.
Contact
Merano 2000 Funivie Spa
IT00124390212
meran2000@pec.it
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