Questions &
Answers
GOOD TO KNOW
GENERAL INFO
How long does the ride on the ropeway Merano 2000 up to the mountain station take?
The ropeway takes 7 minutes each way. It runs every 15 minutes.
When do I qualify for a Senior ticket?
Senior tickets are available to passengers born in 1963 or before.
How many passengers do I need to claim a group discount?
Discounts are available for groups of ten or more passengers.
To claim a group discount, simply fill in and submit this form >
To claim a group discount, simply fill in and submit this form >
Is parking at the valley stations free of charge?
Parking at the ropeway valley station (Val di Nova) is free of charge. Parking at the valley station of the gondola (Falzeben) is subject to a charge.
Can I spend the night at the Val di Nova and Falzeben car parks?
No, it is forbidden to camp or spend the night in either of the parking lots.
Is there a deposit on the tickets?
The deposit on the keycards has been abolished and will not be disbursed anymore. From now the keycards cost 2,00 € (not refundable) and can be recharged again.
Can I use the lifts for free with a Südtirol Pass, abo+?
Using the lifts with a Südtirol Pass, abo+ is not free of charge.
What is the difference between Val di Nova and Falzeben?
The valley station of the ropeway is located at Val di Nova outside the city of Merano. It is easily reached by car or by public transport, taking bus no. 1A from the train station or the city centre.
The valley station of the gondola is located in Falzeben near Avelengo, at a distance of 12 km from the ropeway valley station at Val di Nova. It is best reached by car or by bus, taking bus no. 225 from the train station or the city centre.
PANORAMIC MAP >
The valley station of the gondola is located in Falzeben near Avelengo, at a distance of 12 km from the ropeway valley station at Val di Nova. It is best reached by car or by bus, taking bus no. 225 from the train station or the city centre.
PANORAMIC MAP >
Do dogs need a muzzle on the lifts?
Dogs must wear a muzzle when travelling on the facilies from Val di Nova (Provincial Government's Resolution no. 3514 of 27 September 2004). In the Cableway Falzeben, dogs can also be transported without a muzzle.
PRICES SUMMER >
PRICES WINTER >
PRICES SUMMER >
PRICES WINTER >
Can I pay by card at Merano 2000?
The ticket offices of the lifts accept debit and credit cards (except for American Express).
Please note that not all restaurants and inns accept cards, so having some cash at hand is a good idea.
Please note that not all restaurants and inns accept cards, so having some cash at hand is a good idea.
When do the buses leave to Merano, Scena and Avelengo?
From the valley station of the Merano 2000 Ropeway: From the valley station of the Merano 2000 Ropeway at Val di Nova to Merano city, take bus no. 1/1A.
From the valley station of the Merano 2000 Ropeway the tourist bus service also regularly runs to Scena.
From Falzeben: From Falzeben the bus no. 225 (MERANO – AVELENGO – VERANO/FALZEBEN) take you to Merano.
From the valley station of the Merano 2000 Ropeway the tourist bus service also regularly runs to Scena.
From Falzeben: From Falzeben the bus no. 225 (MERANO – AVELENGO – VERANO/FALZEBEN) take you to Merano.
Is there an ATM/cash machine?
There are no ATMs at the valley or mountain stations. You can pay by debit or credit card (except American Express) at the ticket offices of the lifts.
Please note that not all restaurants and inns accept cards.
Please note that not all restaurants and inns accept cards.
Is there a lost-property office?
All lost-and-found items are stored at the valley station of the ropeway in Val di Nova. If you have lost something, call us on +39 0473 234 821 or e-mail us at info@meran2000.com and we'll be happy to look through our lost-property office.
How old do you have to be to ride the Alpin-Bob summer toboggan?
Children must be three or older to ride the Alpin Bob. Kids under the age of ten are only allowed on the Alpin-Bob together with another person who must be over the age of 16.
INFO & TICKETS IN WINTER
How many lifts are there at Merano 2000?
Merano 2000 features a total of seven lifts including several chairlifts, a gondola lift and the ropeway, and the Outdoor Kids Camp has magic carpets for the little ones.
How many slopes are there at Merano 2000?
Merano 2000 has eleven ski slopes plus the Outdoor Kids Camp, which is suitable for beginners. With around 40 km of ski runs in several degrees of difficulty, the resort meets the requirements of both seasoned skiers and families with children: guaranteed action and fun.
What do the slope colours mean?
- blue: easy slopes that are suitable for children and beginners
- red: intermediate slopes that are suitable for everyone who has mastered the blue slopes without any problems
- black: difficult slopes that are only recommended for experienced skiers and snowboarders
Click here for a selection of slopes in different categories.
Do I need insurance as a skier, snowboarder, tobogganer?
Yes, from 1.1.2022, according to Italian Legislative Decree No. 40 dated 28.2.2021, every skier, snowboarder, tobogganer or back-country skier is required to hold personal or family liability insurance, which, among other things, covers damage or injury to third parties. Please check in advance if you already have this type of insurance or purchase a policy together with your ski pass from our ticket offices or our Online Shop Merano 2000.
Time-slot-based tickets: Does my time slot start as soon as I have paid?
If you're buying a ticket that is valid for a limited slot of four hours, the clock will only start ticking when you first activate your ticket at one of the lifts.
My time-slot ticket has expired. Now what?
As soon as the time is expired, it is impossible to use the lifts. For organisational reasons and to avoid overcrowding on the lifts, until further notice a discretionary 60 minutes will be added to all time-slot tickets for the descent by ropeway. For example, this means that a four-hour ski pass is valid for four hours' worth of skiing from the time it is first used at the valley station ticket machines. After those four hours, you have an additional hour to catch the ropeway down to the valley station.
Please note that once this additional hour has passed, you will have to buy a one-way ticket to ride the ropeway to the valley station.
Please note that once this additional hour has passed, you will have to buy a one-way ticket to ride the ropeway to the valley station.
Does tickets require a deposit?
All ski and toboggan tickets as well as all season tickets require a deposit. The only exception: single tickets and return trips by ropeway.
Who do I contact for group or private skiing lessons?
If you're new to skiing or would like a refresher lesson, the Merano 2000 Ski School offers special children's courses as well as private tutoring and group lessons throughout the entire season. Young skiing talents can also have fun under the experienced eyes of the Outdoor Kids Camp supervisors, while the expertly trained Ski School instructors are there to help you perfect your technique.
CONTACT:
T +39 0473 279 404
info@skischool-meran.com
www.skischool-meran.com
CONTACT:
T +39 0473 279 404
info@skischool-meran.com
www.skischool-meran.com
Where can I find a ski or toboggan rental service, shop or depot?
Ski rental is available from the valley stations at Val di Nova and Falzeben.
Toboggans or sleds can be rented from the Falzeben valley station and the mountain station at Pivigna.
The valley station at Val di Nova and the mountain station at Pivigna both also have a shop.
Depots are available at the Falzeben valley station and the mountain station at Pivigna.
Toboggans or sleds can be rented from the Falzeben valley station and the mountain station at Pivigna.
The valley station at Val di Nova and the mountain station at Pivigna both also have a shop.
Depots are available at the Falzeben valley station and the mountain station at Pivigna.
Does the toboggan ticket include a toboggan?
No, the rental of a sled or toboggan is not included in the toboggan ticket: You can bring your own or hire one from the ski and toboggan rental service
Is it possible to buy tickets online?
Yes, you have the possibility to purchase a selection of tickets in advance on our online shop.
TO THE ONLINE SHOP >
TO THE ONLINE SHOP >
Which multi-day skiing passes are available?
Multi-day skiing passes are available for 3, 4, 5 and 6 consecutive days.
Other options include:
These multi-day tickets are then valid for e.g. 4 days from the moment of purchase, meaning that they can be used on 2 out of those 4 days.
Other options include:
- 2 out of 4 days
- 3 out of 5 days
- 4 out of 6 days
- 5 out of 7 and
- 6 out of 8 days
These multi-day tickets are then valid for e.g. 4 days from the moment of purchase, meaning that they can be used on 2 out of those 4 days.
What can I do with the 3-Lift-Ticket?
The 3-Lift-Ticket is a combined ticket that includes a round trip with the Ropeway Merano 2000, the Gondola Falzeben and the Cableway Naifjoch. This allows you to organise flexibly your mountain day and combine different activities.
HERE you can find all information.
HERE you can find all information.
Is there a cross-country ski trail at Merano 2000?
To the left of the valley station of the Gondola Falzeben there is a cross-country ski trail over 3 kilometres long, the front part of which is covered with artificial snow. Tickets and courses can only be purchased online.
You can find all the information HERE.
You can find all the information HERE.
How can I book a cross-country skiing course?
You can book your course online and within 2 pm the day before. The meeting point with the instructor is at the start of the trail. Please bring your equipment with you, which you can also hire from Rent&Go or Sport Max.
You can book your course HERE.
You can book your course HERE.
What are the rules for ski tours?
HERE you find all regulations about skitouring.
FAMILY ACTIVITIES AND THE ALPIN-BOB
What's the best way to spend a day at Merano 2000 with children?
For a start, there's the Outdoor Kids Camp, which is located directly outside the mountain station of the Merano 2000 ropeway. It's the perfect place for children to play, run, climb, balance, jump, discover and explore to their hearts' content on an exciting range of splinter-free wooden structures.
The Alpin Bob summer toboggan run is also located at the mountain station.
Pushchair friendly walks: A number of trails departing from the mountain station are suitable for both children and families pushing a buggy or stroller.
Kids taller than 1.50 m and equipped with a little bit of experience hiking and scrambling around on rocks can also have a go at climbing the Heini Holzer via ferrata.
The Alpin Bob summer toboggan run is also located at the mountain station.
Pushchair friendly walks: A number of trails departing from the mountain station are suitable for both children and families pushing a buggy or stroller.
Kids taller than 1.50 m and equipped with a little bit of experience hiking and scrambling around on rocks can also have a go at climbing the Heini Holzer via ferrata.
What are the summer opening hours of the Alpin Bob?
The Alpin Bob in summer opens daily from 10:00 to 16:30, and from July to September from 10:00 to 17:15.
Please note that the toboggan closes for safety reasons during thunderstorms and whenever it rains.
OPENING HOURS SUMMER >
Please note that the toboggan closes for safety reasons during thunderstorms and whenever it rains.
OPENING HOURS SUMMER >
How old do you have to be to ride the Alpin Bob?
Children must be three or older to ride the Alpin Bob summer toboggan. Kids under the age of ten are only allowed on the Alpin Bob together with another person who must be over the age of 16.
CONDITIONS OF USE >
CONDITIONS OF USE >
Where does the Alpin Bob ride start?
How many people are allowed on the Alpin Bob?
A maximum of two passengers can ride the Alpin Bob.
How long does the ride on the Alpin Bob take?
The descent takes about 3-5 minutes. The ride back up takes 4-5 minutes.
Can you go to the ropeway valley station or to Falzeben on the Alpin Bob?
The Alpin Bob does not go to the valley stations of the Merano 2000 ropeway or the Falzeben gondola lift, but in summer you can disembark at the bottom of the Alpin-Bob ride and walk to the Falzeben car park in about 20 minutes.
HIKING-TOUR >
HIKING-TOUR >
Can pregnant women ride the Alpin Bob?
What are the opening hours of the Outdoor Kids Camp?
The Outdoor Kids Camp is daily open during the opening hours of the Ropeway.
Is there a fee for using the Outdoor Kids Camp?
No, the Outdoor Kids Camp is free of charge and open to everyone.
Which hikes are recommended with a stroller or pushchair?
The hikes to mountain hut Zuegg, mountain hut Parete Rossa and alpine hut Waidmann are ideal for families equipped with a trekking stroller.
HIKING-ROUTES >
HIKING-ROUTES >
Which alpine huts and restaurants have a children's playground?
Mountain hut Zuegg, mountain hut Parete Rossa, mountain hut Meraner, alpine hut Waidmann, the restaurant of the Hotel Falzeben and the Panorama Bistro all have a kiddies' playground.
ALPINE HUTS >
ALPINE HUTS >
HIKING & BIKING
Which hikes are recommended with a stroller or wheelchair?
The hiking trails are not barrier-free, but the ropeway and the gondola lift are easily accessible via a ramp, so that wheelchair users and persons travelling with a stroller can comfortably get to the mountain station of Merano 2000. A lift directly connects the mountain station with the Panorama Bistro, which offers breath-taking panoramic views. The 20 m distance from the mountain station to the mountain hut Piffinger Köpfl is also accessible by wheelchair and buggy or stroller.
In addition, people with disabilities can ride the Alpin-Bob together with an accompanying person.
If you have a trekking stroller, you can easily hike from Falzeben to the mountain station or from the mountain station to the alpine hut Waidmann.
HIKING-TOURS >
In addition, people with disabilities can ride the Alpin-Bob together with an accompanying person.
If you have a trekking stroller, you can easily hike from Falzeben to the mountain station or from the mountain station to the alpine hut Waidmann.
HIKING-TOURS >
Can you hike from the mountain station to the valley station of the ropeway?
A very long and steep hiking trail leads from the Merano 2000 mountain station to the valley station of the ropeway. Please note that it is not recommend for inexperienced hikers. In summer, the hike can be shortened by catching the ropeway to or from the middle station.
OPEN THE MAP >
OPEN THE MAP >
What are the hiking options from the middle-station of the Merano 2000 ropeway?
At the mid-way station, you can take trail no. 3 to the Maso Gsteier inn and then continue along a mostly even path to the mountain hut Greiterhof. From there, trail no. 40 will take to you to the Malga Taser hamlet in Scena. Total walking time: approx. 3 hours and 45 minutes.
From the mid-way station, you can also head uphill by taking trail no. 3, which leads to the mountain station. Please note that this option runs along a very steep and long hiking path and is only recommended for experienced hikers.
THE HIKING-ROUTE >
From the mid-way station, you can also head uphill by taking trail no. 3, which leads to the mountain station. Please note that this option runs along a very steep and long hiking path and is only recommended for experienced hikers.
THE HIKING-ROUTE >