Questions & <br> Answers

Questions &
Answers

SAFETY MEASURES

To ensure that we can continue to look after ourselves throughout the upcoming winter season and enjoy the great outdoors with the highest possible level of safety, we at Merano 2000 have prepared ourselves and drawn up a clear set of safety measures.
We kindly and yet urgently ask you to please observe our rules and help prevent the spread of Coronavirus: Join in and help us keep each other safe! Let's make this winter a safe and wonderful skiing and hiking season for each and every one of us.


SAFETY MEASURES >
 

What if I develop coronavirus symptoms?

If you have a fever (a temperature of 37.5° C or higher) or any symptoms of COVID-19, the disease caused by the new coronavirus, do not leave your accommodation. Do not under any circumstances go to lifts or facilities of Merano 2000.
Similarly, if you have flu-like symptoms, do NOT go to the hospital or attempt to see a doctor. Instead, stay in your room and call the coronavirus helpline of the Italian Ministry of Health at +39 1500 to find out what to do next.

GENERAL INFO

How long does the ride on the ropeway Merano 2000 take?

The ropeway takes 7 minutes each way. It runs every 15 minutes.

Who's included in a family ticket?

Family tickets include a maximum of two parents and their children between the ages of 8 and 18. If the kids are under 8 years of age, they travel for free and the parents pay the normal price for an adult ticket. Family tickets are also valid if it's just one parent travelling with their children.

PRICES SUMMER >
PRICES WINTER >

Is there a discount available on family tickets if I have a GuestCard?

Family tickets are already reduced fares, which is why the GuestCard discount does not apply to them.

When do I qualify for a Senior ticket?

Senior tickets are available to passengers over the age of 60.

How many passengers do I need to claim a group discount?

Discounts are available for groups of ten or more passengers.
To claim a group discount, simply fill in and submit this form >

Is parking at the valley stations free of charge?

Parking at the ropeway valley station (Val di Nova) is free of charge. Parking at the valley station of the gondola (Falzeben) is subject to a charge.

PRICES SUMMER >
PRICES WINTER >

Can I spend the night at the Val di Nova and Falzeben car parks?

No, it is forbidden to camp or spend the night in either of the parking lots.

Can I use the lifts for free with a Südtirol Pass, abo+ or GuestCard?

Using the lifts with a Südtirol Pass, abo+ or GuestCard is not free of charge, but there are discounts available.

What is the difference between Val di Nova and Falzeben?

The valley station of the ropeway is located at Val di Nova outside the city of Merano. It is easily reached by car or by public transport, taking bus no. 1A from the train station or the city centre.

The valley station of the gondola is located in Falzeben near Avelengo, at a distance of 12 km from the ropeway valley station at Val di Nova. It is best reached by car or by bus, taking bus no. 225 from the train station or the city centre.

PANORAMIC MAP >

Do dogs need a muzzle on the lifts?

Dogs must wear a muzzle when travelling on the ropeway from Val di Nova (Provincial Government's Resolution no. 3514 of 27 September 2004). On the gondola lift from Falzeben, dogs can be transported without a muzzle, but they need a ticket.

PRICES SUMMER >
PRICES WINTER >

Can I pay by card at Merano 2000?

The ticket offices of the lifts accept debit and credit cards (except for American Express).

Please note that not all restaurants and inns accept cards, so having some cash at hand is a good idea.

Is there an ATM/cash machine?

There are no ATMs at the valley or mountain stations. You can pay by debit or credit card (except American Express) at the ticket offices of the lifts.
Please note that not all restaurants and inns accept cards.

Is there a lost-property office?

All lost-and-found items are stored at the valley station of the ropeway in Val di Nova. If you have lost something, call us on +39 0473 234 821 or e-mail us at info@meran2000.com and we'll be happy to look through our lost-property office.

How old do you have to be to ride the Alpin-Bob summer toboggan?

Children must be three or older to ride the Alpin Bob. Kids under the age of ten are only allowed on the Alpin-Bob together with another person who must be over the age of 16.

Is the deposit refunded on damaged cards?

No, damaged cards cannot be returned, so the deposit will not be refunded.

What activities does the Outdoor Kids Camp offer in winter?

In winter, the Outdoor Kids Camp is an ideal place for children to safely play in the snow, try out skiing for the first time or sled down the practice slope in a toboggan. It is free and open to everyone.

INFO & TICKETS IN WINTER

Who do I contact for group or private skiing lessons?

If you're new to skiing or would like a refresher lesson, the Merano 2000 Ski School offers special children's courses as well as private tutoring and group lessons throughout the entire season. Young skiing talents can also have fun under the experienced eyes of the Outdoor Kids Camp supervisors, while the expertly trained Ski School instructors are there to help you perfect your technique.

CONTACT:
T +39 0473 279 404
info@skischool-meran.com
www.skischool-meran.com

Time-slot-based tickets: Does my time slot start as soon as I have paid?

If you're buying a ticket that is valid for a limited slot of three or four hours, the clock will only start ticking when you first activate your ticket at one of the lifts.

My time-slot ticket has expired. Now what?

As soon as the time is expired, it is impossible to use the lifts. For organisational reasons and to avoid overcrowding on the lifts, until further notice a discretionary 60 minutes will be added to all time-slot tickets for the descent by ropeway. For example, this means that a four-hour ski pass is valid for four hours' worth of skiing from the time it is first used at the valley station ticket machines. After those four hours, you have an additional hour to catch the ropeway down to the valley station.
Please note that once this additional hour has passed, you will have to buy a one-way ticket to ride the ropeway to the valley station.

Does the toboggan ticket include a toboggan?

No, the rental of a sled or toboggan is not included in the toboggan ticket: You can bring your own or hire one from the ski and toboggan rental service

How many lifts are there at Merano 2000?

Merano 2000 features a total of seven lifts including several chairlifts, a gondola lift and the ropeway, and the Outdoor Kids Camp has magic carpets for the little ones.

How many slopes are there at Merano 2000?

Merano 2000 has ten ski slopes plus the Outdoor Kids Camp, which is suitable for beginners. With around 40 km of ski runs in several degrees of difficulty, the resort meets the requirements of both seasoned skiers and families with children: guaranteed action and fun.

What are the rules for ski tours?

Ski touring is permitted during lift operating hours and along the hiking trails. Every Thursday and Friday evening, ski tourers can use the designated routes until 23:00. The slopes and toboggan runs are off-limits and strictly forbidden for ski tourers.

What do the slope colours mean?

  • blue: easy slopes that are suitable for children and beginners
  • red: intermediate slopes that are suitable for everyone who has mastered the blue slopes without any problems
  • black: difficult slopes that are only recommended for experienced skiers and snowboarders

Click here for a selection of slopes in different categories.

Where can I find a ski or toboggan rental service, shop or depot?

Ski rental is available from the valley stations at Val di Nova and Falzeben.

Toboggans or sleds can be rented from the Falzeben valley station and the mountain station at Pivigna.

The valley station at Val di Nova and the mountain station at Pivigna both also have a shop.

Depots are available at the Falzeben valley station and the mountain station at Pivigna.

Where can I get my deposit back?

You can get the deposit on your ticket back from any ticket counter at the valley stations of Val di Nova and Falzeben during operating hours.

Which multi-day skiing passes are available?

Multi-day skiing passes are available for 3, 4, 5 and 6 consecutive days.

Other options include:
  • 2 out of 4 days
  • 3 out of 5 days
  • 4 out of 6 days
  •  5 out of 7 and
  • 6 out of 8 days

These multi-day tickets are then valid for e.g. 4 days from the moment of purchase, meaning that they can be used on 2 out of those 4 days.

Which tickets require a deposit?

All ski and toboggan tickets as well as all season tickets require a deposit. The only exception: single tickets and return trips by ropeway.

HIKING & BIKING

Which hikes are recommended with a stroller or wheelchair?

The hiking trails are not barrier-free, but the ropeway and the gondola lift are easily accessible via a ramp, so that wheelchair users and persons travelling with a stroller can comfortably get to the mountain station of Merano 2000. A lift directly connects the mountain station with the Panorama Bistro, which offers breath-taking panoramic views. The 20 m distance from the mountain station to the mountain hut Piffinger Köpfl is also accessible by wheelchair and buggy or stroller.

In addition, people with disabilities can ride the Alpin-Bob together with an accompanying person.

If you have a trekking stroller, you can easily hike from Falzeben to the mountain station or from the mountain station to the alpine hut Waidmann.

HIKING-TOURS >

Can you hike from the mountain station to the valley station of the ropeway?

A very long and steep hiking trail leads from the Merano 2000 mountain station to the valley station of the ropeway. Please note that it is not recommend for inexperienced hikers. In summer, the hike can be shortened by catching the ropeway to or from the middle station.

OPEN THE MAP >

What are the hiking options from the middle-station of the Merano 2000 ropeway?

At the mid-way station, you can take trail no. 3 to the Maso Gsteier inn and then continue along a mostly even path to the mountain hut Greiterhof. From there, trail no. 40 will take to you to the Malga Taser hamlet in Scena. Total walking time: approx. 3 hours and 45 minutes.

From the mid-way station, you can also head uphill by taking trail no. 3, which leads to the mountain station. Please note that this option runs along a very steep and long hiking path and is only recommended for experienced hikers.

THE HIKING-ROUTE >

FAMILY ACTIVITIES AND THE ALPIN-BOB

What's the best way to spend a day at Merano 2000 with children?

For a start, there's the Outdoor Kids Camp, which is located directly outside the mountain station of the Merano 2000 ropeway. It's the perfect place for children to play, run, climb, balance, jump, discover and explore to their hearts' content on an exciting range of splinter-free wooden structures. But there's more: The Outdoor Kids Camp also has a petting zoo with ponies, goats and rabbits!
The Alpin Bob summer toboggan run is also located at the mountain station.
Pushchair friendly walks: A number of trails departing from the mountain station are suitable for both children and families pushing a buggy or stroller.
Kids taller than 1.50 m and equipped with a little bit of experience hiking and scrambling around on rocks can also have a go at climbing the Heini Holzer via ferrata.
What's the best way to spend a day at Merano 2000 with children?
What's the best way to spend a day at Merano 2000 with children?

What are the opening hours of the Alpin Bob?

The Alpin Bob opens daily from 10:00 to 16:30, and from July to September from 10:00 to 17:15.

Please note that the toboggan closes for safety reasons during thunderstorms and whenever it rains.

OPENING HOURS SUMMER >

How old do you have to be to ride the Alpin Bob?

Children must be three or older to ride the Alpin Bob summer toboggan. Kids under the age of ten are only allowed on the Alpin Bob together with another person who must be over the age of 16.

CONDITIONS OF USE >

Where does the Alpin Bob ride start?

The Alpin Bob ride starts at the mountain station of the Merano 2000 ropeway.

OPEN THE MAP >

How many people are allowed on the Alpin Bob?

A maximum of two passengers can ride the Alpin Bob.

How long does the ride on the Alpin Bob take?

The descent takes about 3-5 minutes. The ride back up takes 4-5 minutes.

Can you go to the ropeway valley station or to Falzeben on the Alpin Bob?

The Alpin Bob does not go to the valley stations of the Merano 2000 ropeway or the Falzeben gondola lift, but in summer you can disembark at the bottom of the Alpin-Bob ride and walk to the Falzeben car park in about 20 minutes.

HIKING-TOUR >

Can pregnant women ride the Alpin Bob?

No, pregnant women are not allowed on the Alpin Bob.

CONDITIONS OF USE >

What are the opening hours of the Outdoor Kids Camp?

The Outdoor Kids Camp is open daily from 9:00 to 17:00.

Is there a fee for using the Outdoor Kids Camp?

No, the Outdoor Kids Camp is free of charge and open to everyone.

What are the opening hours of the mini-ranch?

Between June and September, the petting zoo is open daily from 10:30 to 12:00 and from 15:00 to 16:00.
What are the opening hours of the mini-ranch?
What are the opening hours of the mini-ranch?

Which hikes are recommended with a stroller or pushchair?

The hikes to mountain hut Zuegg, mountain hut Parete Rossa and alpine hut Waidmann are ideal for families equipped with a trekking stroller.

HIKING-ROUTES >

Which alpine huts and restaurants have a children's playground?

Mountain hut Zuegg, mountain hut Parete Rossa, mountain hut Meraner, alpine hut Waidmann, the restaurant of the Hotel Falzeben and the Panorama Bistro all have a kiddies' playground.

ALPINE HUTS >
Arrival
Reach your leisure time easily.
Contact
Merano 2000 Funivie Spa
IT00124390212
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